Monday, July 19, 2010

Our Real Intent

"People typically judge us—and we judge them—based on observable behavior. Thus, we need to do all we can to ensure that our behavior accurately reflects our true motives and agendas. Also, we need to be careful how we judge others.... [Don't] interpret the intent of others by projecting your own intent onto their behavior....

We tend to judge others based on their behavior, and ourselves based on our intent. In almost all situations, we would do well to recognize the possibility—even probability—of good intent in others...sometimes despite their observable behavior.

—Steven Covey, The Speed of Trust, page 84

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